4.1 What Are Cookies
Cookies are small text files stored on your device when you visit our website or use our applications. They help us provide a better user experience by remembering your preferences and enabling certain functionalities.
4.2 Types of Cookies We Use
Essential Cookies:
- Account authentication and login status
- Session management and security
- Load balancing and performance optimization
- User preference storage
Functional Cookies:
- Language and region preferences
- Accessibility settings
- Audio and video quality preferences
- Profile selection and customization
Analytics Cookies:
- Usage statistics and feature adoption
- Performance monitoring
- Error tracking and diagnostics
- User journey analysis
Marketing Cookies:
- Advertising effectiveness measurement
- Personalized content recommendations
- Social media integration
- Cross-device experience continuity
4.3 Third-Party Cookies
We may allow certain trusted third parties to place cookies on your device:
- ElevenLabs: For voice synthesis functionality
- Payment Processors: For secure transaction processing
- Analytics Providers: For usage and performance analysis
- Customer Support: For help desk and support features
4.4 Cookie Management
You can control cookies through:
- Browser Settings: Most browsers allow you to view, delete, and block cookies
- Our Cookie Preferences: Manage cookie settings in your AudioVR account
- Opt-Out Tools: Use industry-standard opt-out mechanisms
Note: Disabling essential cookies may affect service functionality and user experience.
4.5 Other Tracking Technologies
In addition to cookies, we may use:
- Web Beacons: Small graphics for analytics and email tracking
- Local Storage: Browser storage for enhanced functionality
- Device Fingerprinting: Technical device characteristics for security
- Session Replay: Anonymized user interaction recording for improvement
4.6 Mobile Application Data
Our mobile applications may collect:
- Device identifiers and advertising IDs
- App usage statistics and crash reports
- Push notification tokens
- Location data (with permission)
4.7 Cookie Retention
Different cookies have different retention periods:
- Session Cookies: Deleted when you close your browser
- Persistent Cookies: Remain until expiration or deletion (typically 30 days to 2 years)
- Essential Cookies: May remain longer for security and functionality
